Website Processing Activity

This section describes how GMCS handles personal information through the Website https://gmcsme.com/.

By using the Website and providing personal information to us, you acknowledge you have read this privacy statement, and, to the extent your consent is necessary and valid under applicable law, you consent to the collection, use and disclosure of such personal information by the GMCS and any third party recipients in accordance with this privacy statement.

Third Party Links

The Websites may link to third-party sites not controlled by GMCS and which do not operate under GMCS’s privacy practices. When you link to third-party sites, GMCS’s privacy practices no longer apply. We encourage you to review each third-party site’s privacy policy before disclosing any personally identifiable information.

Collection of personal information through the Websites

When you use our Websites, we may collect information about you and your use of the relevant site, including through cookies and analytics tools. We may collect personal information about you, such as your name, job title, company name, address, email address and telephone number, either directly from you or by combining information we collect via the Websites with personal information we collect and maintain through other channels (such as client relationship management systems or identification and access management systems, including IP addresses) or as we may lawfully collect from social media or other third-party sites.

Below are examples of how you may provide personal information to us via Websites:

  • searching and browsing for content;
  • subscribing to or ordering newsletters and/or publications;
  • participating in “join our mailing list” initiatives;
  • entering Quick Surveys, Quizzes or Benchmarking Surveys;
  • registering for events and conferences;
  • submitting resumes or work history information;
  • contacting us for further information;
  • visiting our Websites while logged into a social media platform; and/or
  • providing us with business cards or other contact information.

We do not intend to collect sensitive information through the Websites unless we are legally required to do so. Examples of sensitive information include race or ethnic origin; political opinions; religious or philosophical beliefs; trade union membership; physical or mental health; genetic data; biometric data; sexual life or sexual orientation; and criminal records. We ask that you do not provide sensitive information of this nature when using the Website.  If you choose to provide sensitive information to us for any reason, the act of doing so constitutes your explicit consent, where such consent is necessary and valid under your local law, for us to collect and use that information in the ways described in this section of this Privacy statement or as described at the point where you choose to disclose this information.

We also do not actively seek demographic information from visitors to the Websites. However, you may choose to provide such information (including for visiting our site from a social media site, submitting a resume, or responding to an online job application). If you choose to provide demographic information to us, the act of doing so constitutes your explicit consent, where such consent is necessary and valid under applicable law, for us to collect and use that information in the ways described in this section of the Privacy statement or as described at the point where you choose to disclose this information.

It is our policy to collect only minimum personal information required. If the Website seek non-mandatory personal information about you, you will be notified of this at the point of collection. If you believe our Website has collected excessive information about you, please contact us to raise any concerns.

Some pages on the Websites may permit you to send emails to us. Messages sent via the Websites will contain your screen name and email address, as well as any additional information you wish to include in the message.

Use of personal information

When you provide personal information to us through Websites, we may use it for any of the purposes described in this section of the privacy statement or as stated at the point of collection (or as obvious from the context of collection), including:

  • to administer and manage the Websites, including to confirm and authenticate your identity and prevent unauthorised access to restricted areas of the site, premium content;
  • to personalise and enrich your browsing experience by displaying content that is more likely to be relevant and of interest to you;
  • to sort and analyse user data (such as determining how many users from the same organisation have subscribed to or are using the Websites);
  • to determine the company, organisation, institution, or agency that you work for or with which you are otherwise associated;
  • to develop our businesses and services;
  • to conduct benchmarking and data analysis including, for example, regarding usage of the Websites and demographics analyses of their users;
  • to conduct quality and risk management reviews;
  • to understand how people use the features and functions of our Websites in order to improve the user experience;
  • to monitor and enforce compliance with applicable terms of use, including acceptable use policies;  and/or
  • any other purposes for which you provided the information to GMCS, including any of the purposes given in the ‘Collection of personal information’ section above.

Our Website does not collect or compile personal information for sale to non-GMCS parties for consumer marketing purposes.

Cookies and Beacons

Please see our Cookie Policy.

Data retention

We will retain your personal information on our systems only for as long as we need it, given the purposes for which it was collected, or as required to do so by law. We keep mailing list information until a user unsubscribes from our mailing lists. If you choose to unsubscribe from a mailing list, we may keep certain limited information about you so that we may honour your request.

Marketing

Where we are legally required to obtain your explicit consent to provide you with marketing materials, we will only provide you with such marketing materials if you have provided consent for us to do so. 

If you opt into any subscriptions, you will receive automated emails when content is updated. If you opt into any newsletters, you will receive curated emails known as newsletters. If you select any preferences such as issues, topics, subjects or industries, you may receive email communications related to those self-selected topics.

Unsubscribe

If you want to unsubscribe from mailing lists or any registrations, you should look for and follow the instructions we have provided within the appropriate area(s) of the Websites or in the relevant communications to you.

If you do not wish to receive emails or marketing communications from us, you can at any time contact us to request that such communications cease. If you wish to unsubscribe or no longer receive only certain communications, please identify such communications in your request.

If you choose to unsubscribe from any or all mailings, we may retain information sufficient to identify you so that we can honour your request.

Account Deactivation

If you have registrations with GMCS, or have provided your information to GMCS through other means (such as subscribing to newsletter), those registrations will be maintained unless you take specific action to inform us to cease contacting you.

Any user generated content that you may have created before then will not be anonymised following deactivation, nor will it be immediately removed from our systems or records.

Access to data

We are committed to providing reasonable and practical access that allows visitors to the Websites to identify and correct any inaccuracies in the information we collect about them.

When we keep personal information about you, we are responsible for keeping an accurate record of the information that you have submitted to us. We do not assume responsibility for verifying the ongoing accuracy of your personal information. 

If you have questions about the accuracy of identifying information you previously submitted to GMCS, or want to have outdated information removed, please contact us. When requested, and provided that it is practical and commercially feasible to comply with the request and there is no legal or regulatory need for us to keep the information, we will delete identifying information from current operational systems.

Children

We understand the importance of protecting children’s privacy, especially in an online environment. The Websites covered by this Privacy statement are not intentionally designed for or directed at children, and our terms and conditions of use require all users to be above the age of majority in their local country. We adhere to laws regarding marketing to children. We never knowingly collect or maintain personal information about individuals under the age of 18.